MyChart Accounts are becoming a better alternative to HITECH medical records requests.

I recently wrote a blog on how Ciox Health, LLC v. Azar affects HITECH medical records requests. Click here to read that blog.

In this blog I want to suggest a better option to HITECH medical records requests is now widely available. This option is the patient’s MyChart Account.

Most health care providers now offer patients the option to access his/her medical records via an online MyChart Account. Once set up, the patient has access to all his/her medical records. These records can be downloaded at no cost.

For example, I am a patient of the Duke Healthcare System. Here is how a MyChart Account works.

1. I login to my MyChart account (insert username and password).  Click here to access the login screen.

2. Click on the “Health” icon.

3. Click on “Document Center”.

4. Click on “Visit Records”.

5. Click on “All Visits”.

6. Click on “DOWNLOAD”.

7. Click on “Summary Package”.

8. Click on “REQUEST”.

This sent me to a screen with the message “Your request is being repaired . . . We’ll notify you when the download is ready.” A few minutes later I received an email stating my download was ready.

9. Click on “DOWNLOAD” and Save to your computer. The records are now on your computer in a “zip” file. If you do not have software to open a zip file, you can download “7-Zip” or “WinZip“.

10. Open the zip file using “7-Zip” or “WinZip”.

11. Click on “! My Health Summary” (a pdf file). There are the medical records – for free.

How can the Client/Patient share the medical records with the Attorney?

There are four (4) ways a Client can share records obtained via the MyChart Account with his/her attorney.

First, the Client can go to “Health” – “My Documents” – “Share My Record” – “Friends & Family Access” – “Invite Someone” and follow the instructions. The attorney must have the Client’s date of birth to access the records.

Second, the Client can go to “Health” – “My Documents” – “Share My Record” – click on “Give One Time Access” and follow the instructions. The attorney must have the Client’s date of birth to access the records.

Third, the Attorney and Client can set up a shared folder in Dropbox or other online storage tools.

Fourth, the Client can email the “! My Health Summary” pdf file to the attorney.

Although there may be small variations between the MyChart Accounts of different healthcare providers, all MyChart Accounts provide options similar to those described above to access records.

One of the most useful MyChart Accounts to access records is the Veterans Administration (VA) tool called “My Health Vet“.

. . .

For the past year, I have been using both HITECH medical records requests and MyChart Accounts to obtain Client’s medical records. My experience has been that MyChart Accounts are a more convenient method. Given the problems Ciox Health, LLC v. Azar cause law firms, henceforth I plan to use MyChart Accounts whenever that option is available.

Important Update. The Adoption of ONC’s Cures Act Final Rule has a major impact on access to medical records. For more information click on ONC’s Cures Act Final Rule.

If you found this Article helpful, please do me a favor and post a favorable comment below.  Thank you.

Mychart Accounts

Disability Lawyer David R. Paletta